Datenschutzerklärung

In accordance with the statutory provisions of data protection law (in particular the BDSG nF and the European General Data Protection Regulation 'DS-GVO'), we will inform you below about the type, scope and purpose of the processing of personal data by our company. This data protection declaration also applies to our websites and social media profiles. For the definition of terms such as "personal data" or "processing", please refer to Art. 4 GDPR.

Name and contact details of the person responsible
Our person responsible (hereinafter referred to as “person responsible”) within the meaning of Art. 4 No. 7 GDPR is:

Lisa Ryan

Lisas Cafe
GoetheStrasse 2
14532 Kleinmachnow
Managing Director Lisa Ryan
Email address: Hello@Lisa-cafe.de

Data types, purposes of processing and categories of data subjects

Below we inform you about the type, scope and purpose of the collection, processing and use of personal data.

1. Types of data we process
Usage data (access times, websites visited, etc.), inventory data (name, address, etc.), contact data (telephone number, email, fax, etc.), content data (text entries, videos, photos, etc.),

2. Purposes of processing according to Art. 13 para. 1 c) GDPR
Marketing / sales / advertising, customer service and customer care, handling contact requests,

3. Categories of data subjects pursuant to Art. 13 para. 1 e) GDPR
Visitors/users of the website, customers,

The persons concerned are collectively referred to as “users”.

Legal basis for the processing of personal data

Below we inform you about the legal basis for the processing of personal data:

1. If we have obtained your consent to process personal data, Art. 6 Para. 1 S. 1 lit. a) GDPR is the legal basis.
2. If processing is necessary to fulfill a contract or to carry out pre-contractual measures at your request, Art. 6 (1) sentence 1 lit. b) GDPR is the legal basis.
3. If processing is necessary to fulfill a legal obligation to which we are subject (e.g. statutory retention periods), Art. 6 (1) sentence 1 lit. c) GDPR is the legal basis.
4. If processing is necessary to protect the vital interests of the data subject or of another natural person, Art. 6 (1) sentence 1 lit. d) GDPR is the legal basis.
5. If processing is necessary to protect our legitimate interests or those of a third party and your interests or fundamental rights and freedoms do not outweigh them, Art. 6 (1) sentence 1 lit. f) GDPR is the legal basis.

Transfer of personal data to third parties and processors

As a matter of principle, we do not pass on any data to third parties without your consent. Should this be the case, the data will be passed on on the basis of the legal bases mentioned above, e.g. when data is passed on to online payment providers for the performance of the contract or due to a court order or due to a legal obligation to release the data for the purposes of criminal prosecution, to avert danger or to enforce intellectual property rights.
We also use processors (external service providers, e.g. for web hosting of our websites and databases) to process your data. If data is passed on to the processors as part of an agreement for order processing, this is always done in accordance with Art. 28 GDPR. We select our processors carefully, monitor them regularly and have been granted the right to give instructions with regard to the data. In addition, the processors must have taken suitable technical and organizational measures and comply with the data protection regulations in accordance with the BDSG nF and GDPR.

data transfer to third countries

The adoption of the European General Data Protection Regulation (GDPR) has created a uniform basis for data protection in Europe. Your data will therefore be processed primarily by companies to which the GDPR applies. If processing is carried out by third-party services outside the European Union or the European Economic Area, these must meet the special requirements of Art. 44 ff. GDPR. This means that processing is carried out on the basis of special guarantees, such as the officially recognized determination of a data protection level equivalent to that of the EU by the EU Commission or compliance with officially recognized special contractual obligations, the so-called "standard contractual clauses".
Insofar as we obtain your express consent to the transfer of data to the USA due to the ineffectiveness of the so-called "Privacy Shield" in accordance with Art. 49 Para. 1 Clause 1 Letter a) GDPR, we would like to point out the risk of secret access by US authorities and the use of the data for surveillance purposes, possibly without legal remedies for EU citizens.

Deletion of data and storage period

Unless expressly stated in this privacy policy, your personal data will be deleted or blocked as soon as you revoke the consent you have given for processing or the purpose for storing it no longer applies or the data is no longer required for the purpose, unless further storage is necessary for evidentiary purposes or this is contrary to statutory retention periods. This includes, for example, commercial retention periods for business letters according to Section 257 Para. 1 HGB (6 years) and tax retention periods for receipts according to Section 147 Para. 1 AO (10 years). When the prescribed retention period expires, your data will be blocked or deleted unless storage is still required for the conclusion or fulfillment of a contract.

existence of automated decision-making

We do not use automated decision-making or profiling.

Provision of our website and creation of log files

1. If you use our website for information purposes only (i.e. no registration or other transmission of information), we only collect the personal data that your browser transmits to our server. If you wish to view our website, we collect the following data:
   • IP address;
   • Internet service provider of the user;
   • Date and time of retrieval;
   • Browser type;
   • Language and browser version;
   • Content of the retrieval;
   • Time zone;
   • Access status/HTTP status code;
   • Data volume;
   • Websites from which the request comes;
   • Operating system.
   This data is not stored together with any other personal data about you.
2. This data serves the purpose of delivering our website to you in a user-friendly, functional and secure manner with functions and content as well as their optimization and statistical evaluation.
3. The legal basis for this is our legitimate interest in data processing in accordance with Art. 6 (1) sentence 1 lit. f) GDPR, which also lies in the above purposes.
4. For security reasons, we store this data in server log files for a storage period of 7 days. After this period, it is automatically deleted unless we need to keep it for evidence purposes in the event of attacks on the server infrastructure or other legal violations.

Contact via contact form / email / fax / post

1. When you contact us via contact form, fax, post or email, your details will be processed for the purpose of processing your contact request.
2. The legal basis for processing the data if you have given your consent is Art. 6 Para. 1 S. 1 lit. a) GDPR. The legal basis for processing data transmitted in the course of a contact request or e-mail, letter or fax is Art. 6 Para. 1 S. 1 lit. f) GDPR. The controller has a legitimate interest in processing and storing the data in order to be able to answer user inquiries, to preserve evidence for liability reasons and, if necessary, to be able to comply with its statutory retention periods for business letters. If the aim of the contact is to conclude a contract, the additional legal basis for processing is Art. 6 Para. 1 S. 1 lit. b) GDPR.
3. We may store your information and contact request in our customer relationship management system (“CRM system”) or a similar system.
4. The data is deleted as soon as it is no longer required to achieve the purpose for which it was collected. For the personal data from the input mask of the contact form and those that were sent by email, this is the case when the respective conversation with you has ended. The conversation is ended when it can be inferred from the circumstances that the matter in question has been conclusively clarified. We store inquiries from users who have an account or contract with us for two years after the contract has ended. In the case of statutory archiving obligations, deletion takes place after these have expired: end of the commercial law (6 years) and tax law (10 years) retention period.
5. You have the option to revoke your consent to the processing of personal data in accordance with Art. 6 Paragraph 1 Clause 1 Letter a) of GDPR at any time. If you contact us by email, you can object to the storage of personal data at any time.

contact by phone

1. When you contact us by telephone, your telephone number is processed to process the contact request and its processing and is temporarily stored or displayed in the RAM / cache of the telephone device / display. The storage takes place for liability and security reasons, in order to be able to provide evidence of the call, and for economic reasons, in order to enable a call back. In the event of unauthorized advertising calls, we block the telephone numbers.
2. The legal basis for processing the telephone number is Art. 6 Para. 1 Clause 1 Letter f) GDPR. If the contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 Para. 1 Letter b) GDPR.
3. The device cache stores calls for 14 days and gradually overwrites or deletes old data. When the device is disposed of, all data is deleted and the memory may be destroyed. Blocked phone numbers are checked annually to see if blocking is necessary.
4. You can prevent the phone number from being displayed by calling with a withheld number.

presence in social media

1. We maintain profiles and fan pages on social media. When you use and access our profile on the respective network, the respective data protection notices and terms of use of the respective network apply.
2. Data categories and description of data processing: Usage data, contact data, content data, inventory data. Furthermore, the data of users within social networks is usually processed for market research and advertising purposes. For example, usage profiles can be created based on the usage behavior and the resulting interests of the users. The usage profiles can in turn be used, for example, to place advertisements within and outside the networks that presumably correspond to the interests of the users. For these purposes, cookies are usually stored on the users' computers in which the usage behavior and interests of the users are stored. Furthermore, data can also be stored in the usage profiles regardless of the devices used by the users (especially if the users are members of the respective platforms and are logged in to them). For a detailed description of the respective processing forms and the objection options (opt-out), we refer to the data protection declarations and information of the operators of the respective networks. In the case of requests for information and the assertion of data subject rights, we would also like to point out that these can be asserted most effectively with the providers. Only the providers have access to the user data and can take appropriate measures and provide information directly. If you still need help, you can contact us.
3. Purpose of processing: Communication with users connected and registered on the social networks; information and advertising for our products, offers and services; external representation and image management; evaluation and analysis of the users and content of our presence in social media.
4. Legal basis: The legal basis for the processing of personal data is our legitimate interest in the above purposes in accordance with Art. 6 Para. 1 Clause 1 Letter f) GDPR. If you have given us or the person responsible for the social network consent to the processing of your personal data, the legal basis is Art. 6 Para. 1 Clause 1 Letter a) in conjunction with Art. 7 GDPR.
5. Data transfer/recipient category: Social network.
6. The data protection information, information options and objection options (opt-out) of the respective networks / service providers can be found here:

• Facebook – service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland); website: www.facebook.com ; privacy policy:  https://www.facebook.com/about/privacy/ , opt-out:  https://www.facebook.com/settings?tab=ads  and  http://www.youronlinechoices.com ; objection: https://www.facebook.com/help/contact/2061665240770586 ; agreement on joint processing of personal data on Facebook pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum , data protection information for Facebook pages: https://www.facebook.com/legal/terms/information_about_page_insights_data .
We are jointly responsible with Facebook for our fan page in accordance with Art. 26 GDPR. For this purpose, an agreement called "Information on Page Insights" was concluded, which can be accessed at https://www.facebook.com/legal/terms/page_controller_addendum, according to which Facebook must observe certain security measures and will also directly fulfill the rights of those affected. You can therefore also contact Facebook directly regarding rights of information and deletions. However, your rights as a data subject, such as information, deletion, objection and complaint to the responsible supervisory authority, are not affected by this. Further information on joint responsibility can be found in the “Information on Page Insights Data” at https://www.facebook.com/legal/terms/information_about_page_insights_data . • Instagram – service provider: Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland) – privacy policy/opt-out:  https://help.instagram.com/519522125107875 , objection: https://help.instagram.com/contact/186020218683230 ; Agreement on joint processing of personal data on Instagram pages (Art. 26 GDPR): https://www.facebook.com/legal/terms/page_controller_addendum .

Data protection in applications and in the application process

1. Applications sent to the controller electronically or by post will be processed electronically or manually for the purpose of completing the application process.
2. We expressly point out that application documents containing "special categories of personal data" according to Art. 9 GDPR (e.g. a photo that allows conclusions to be drawn about your ethnic origin, religion or marital status), with the exception of a possible severe disability that you wish to disclose of your own free will, are undesirable. You should submit your application without this data. This will not affect your chances of being accepted.
3. The legal basis for the processing is Art. 6 Para. 1 S.1 lit. b) GDPR and Section 26 BDSG nF
4. If an employment relationship is entered into with the applicant after completion of the application process, the applicant data will be stored in compliance with the relevant data protection regulations. If you are not offered a position after completion of the application process, your submitted application letter and documents will be deleted 6 months after the rejection is sent in order to be able to meet any claims and proof obligations under the AGG.

rights of the data subject

1. Objection or revocation against the processing of your data

If the processing is based on your consent in accordance with Art. 6 Paragraph 1 Clause 1 Letter a), Art. 7 GDPR, you have the right to revoke your consent at any time. This does not affect the legality of the processing carried out on the basis of the consent until the revocation.If we base the processing of your personal data on the balancing of interests in accordance with Art. 6 Paragraph 1 Clause 1 Letter f) GDPR, you can object to the processing. This is the case if, in particular, the processing is not necessary to fulfill a contract with you, which we will explain in the description of the functions below. If you exercise such an objection, we ask you to explain the reasons why we should not process your personal data as we do. If your objection is justified, we will examine the situation and will either stop or adapt the data processing or show you our compelling legitimate reasons on the basis of which we continue the processing.You can object to the processing of your personal data for advertising and data analysis purposes at any time. You can exercise your right of objection free of charge. You can inform us of your objection to advertising using the following contact details: Café Médoc
Am Fuchsbau 33
14532 Kleinmachnow
Managing Director Pia Ditte
Email address: post@cafemedoc.de
 

1. Right to information
   You have a right to information about your personal data stored by us in accordance with Art. 15 GDPR. This includes in particular information about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the origin of your data, unless it was collected directly from you.
2. Right to rectification
   You have the right to have inaccurate data rectified or correct data completed in accordance with Art. 16 GDPR.
3. Right to erasure
   You have the right to have your data stored by us erased in accordance with Art. 17 GDPR, unless statutory or contractual retention periods or other statutory obligations or rights to further storage conflict with this.
4. Right to restriction
   You have the right to request a restriction on the processing of your personal data if one of the conditions in Art. 18 Para. 1 lit. a) to d) GDPR is met:
   • If you contest the accuracy of the personal data concerning you for a period enabling the controller to verify the accuracy of the personal data;

• the processing is unlawful and you oppose the erasure of the personal data and instead request the restriction of the use of the personal data;• the controller no longer needs the personal data for the purposes of the processing, but you need it to assert, exercise or defend legal claims, or• if you have objected to the processing pursuant to Art. 21 Para. 1 GDPR and it has not yet been determined whether the legitimate reasons of the controller outweigh your reasons.

1. Right to data portability
   You have a right to data portability according to Art. 20 GDPR, which means that you can receive the personal data we have stored about you in a structured, common and machine-readable format or you can request that it be transmitted to another controller.
2. Right to complain
   You have the right to complain to a supervisory authority. As a rule, you can contact the supervisory authority in particular in the Member State of your residence, place of work or place of the alleged infringement.

data security

We have taken appropriate technical and organizational security measures to protect all personal data that is sent to us and to ensure that we and our external service providers adhere to data protection regulations. This is why, among other things, all data between your browser and our server is transmitted using an encrypted SSL connection.